About our funeral team

As funeral directors, we really understand how difficult it is to lose someone close, and we also realise the importance of looking after each and every family as individuals. We will provide you and your family with the guidance and support to ensure that all the funeral arrangements are carried out as efficiently as possible.

We are committed to upholding the highest professional standards and providing a unique level of service. Our website will assist and guide you through the many questions you will have. Should you need any further advice, please get in touch with our funeral team via phone or email.

Our history

Gateway Funeral Services are a local, independent family run Funeral Directors. We have four branches in the local area and our head office located in Birkenshaw. The business was set up 2008 by Richard Arnold and is now overseen by both him and his wife, Emma Arnold.

Ever since he was a child, Richard, wanted to be a funeral director. At the age of 15, his grandfather passed away, which inspired him to get into Funeral Director industry.  His careers advisor at school was a Funeral Director’s daughter but she was unable to get him into the industry at the time, however, she did point him into the direction of carpentry which often went hand in hand with the funeral industry.

Eventually, Richard was successful in joining a Funeral Director and worked there for several years, however, he didn’t quite agree with some of their “practice” methods which motivated him to finally start his own business which was his childhood dream.

Richard and Emma are both Cleckheaton born and bred and when a premises became available in Birkenshaw, Richard jumped at the chance to open Gateway Funeral Services. The business went from strength to strength, serving the local community and shortly after, opened Cleckheaton, Wibsey and Denby Dale branches. In 2012, after the birth of their fourth child, Emma joined the company and is now a well-loved Funeral Director within the community and the family business.

Our Branches

Our management team

Sam-Gateway-Funeral-Services
Samantha Hodgson
Head Office Manager
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Alex-Gateway-Funeral-Services
Alex Monkhouse
Wibsey Branch Manager
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Sharon-Gateway-Funeral-Services
Sharon D'Ambroisio
Batley Branch Manager
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Our funeral operatives

Gino-Gateway-Funeral-Services
Gino
Funeral Service Operative
Andy-Gateway-Funeral-Services
Andy
Funeral Service Operative
Mark-Gateway-Funeral-Services
Mark
Funeral Service Operative
Steve
Steve
Funeral Service Operative
Jez
Jez
Funeral Service Operative
Bailey
Bailey
Funeral Service Operative
John
John
Funeral Service Operative
Paul
Paul
Funeral Services Operative

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Our complaints procedure

If you would like to raise a complaint with our Managing Directors, please read our complaints procedure and get in touch with us directly.

We are a member of SAIF and are required to uphold a strict code of practice, to view the SAIF Code of Practice please click here.

To complain directly to SAIF, please click here.

Compliments and feedback

We would love to hear from families who have used our service, share ideas and provide feedback so that we can continuously improve our services and care. For all compliments and feedback, please contact: info@gatewayfunerals.co.uk